glō Studio Policies

We kindly request that you bring your own yoga mat to classes for hygienic purposes. We have yoga mats available for rent and purchase in studio.

Hand towels are complimentary. Mat towels are available for purchase but not necessary.

For safety reasons, we strictly enforce a no-late-entry policy.

Please ensure you arrive at least 10 minutes before the scheduled class time.

Once the class begins and the studio doors are closed, late entry won't be permitted.

Upon arrival, please check-in using the iPad at the front desk.

If you haven't checked in by the class start time indicated, your spot may be allocated to someone on the standby list.

Only check yourself in; please refrain from checking in others.

Cancellations 4+ hours before class: Cancel at least 4 hours before your scheduled class to retain your class credit. No penalties apply.

Late cancellations (within 4 hours):

Class packages: You forfeit your class credit, but there is no additional fee.

Unlimited monthly memberships: A $20 late cancellation fee applies.

No-shows:

Class packages: You forfeit your class credit and incur a $20 no-show fee.

Unlimited monthly memberships: A $20 late cancellation fee plus a $20 no-show fee applies, totaling $40.

Please cancel your reservation if you cannot attend. Even if you’re within the 4-hour cancellation window, canceling allows us to offer your spot to someone on the waitlist.

Treat your waitlist reservation as you would a class reservation. If you're moved into the class but don't attend, our late cancel/no-show policy applies.

If you're on the waitlist, we assume you plan to attend. Responsibility lies with you to remove yourself if your plans change. For early morning classes, remove yourself from the waitlist if you aren't able to check your class status before the cancellation window.

You'll receive an email/text at least 2 hours before the class start time if you're moved into the class. Adjust your communication preferences in Mindbody/our website settings to opt-in to email/text notifications.